Gordon Tullock once wrote, "Where the market is broad and there are many alternatives, you had better cooperate. If you choose the noncooperative solution, you may find you have no one to noncooperate with." (See Tullock. "Adam Smith and the Prisoners' Dilemma." Quarterly Journal of Economics, 1985: page 81.)
Freya Svensson is demonstrating just how broad that market is by showing just how small our world has become due to the vast means of communicating her problems over the internet (and see here). Ms. Svensson is letting everyone who will listen know how Volvo has apparently chosen the non-cooperating route.
Here is her latest video:
HT: Autoblog